Employee Outsourcing

Citadel Search provides end-to-end employee outsourcing services, helping you take care of everything – from recruiting to offboarding, at competitive prices.

Employee Outsourcing Services

Citadel Search provides Employee Outsourcing services, where a client organisation engages us to be the Employer of Record (EoR) in order to hire employees. We help our client organisations manage the outsourced staff and process payroll on the client’s behalf.

We know the importance of choosing the right Employee Outsourcing company, and act as a trusted partner of our client organisations to make the process a seamless one for both employer and employee.

Benefit from Employee Outsourcing by partnering with us

Time Efficiencies

Delegate end-to-end HR and administrative matters to the EoR, your HR team can then channel their focus on your core business functions instead.

Regulation Compliance

Citadel Search can eliminate your concerns about falling behind the latest Statutory Compliance Requirements changes and having to consistently update yourself on the latest regulations with an EoR overseeing these for you.

Cost Savings

EOS displaces the need for variable piecemeal costs for recruitment and payroll with a single pre-determined cost.

Risk Mitigation

We are equipped with state-of-the-art payroll systems to manage your employees, better security and systems to house your employee data, and eradicate risk of delayed payments and error.

WHY WORK WITH US

5 WAYS WE STAND OUT

When working with an EoR, it is important to select one which has a time-tested reputation to represent your brand well. Here are reasons why working with us for employee outsourcing may be one of the best decisions.

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SERVICE FUNCTIONS – Citadel Search provides end-to-end employee outsourcing services, helping you take care of everything – from recruiting to offboarding.

AFFORDABLE FEES – We provide our service at competitive prices.
TIMING CYCLE – We can customise our services and cater to your submission of invoice and tax payments schedules.
REQUIREMENTS – We only require timesheets and claim sheets from you on a monthly basis to process the monthly payroll payments and annual tax payments.
REPUTATION – As an experienced EOR, we have managed employees for multiple organisations for the past 8 years.

Employee Outsourcing Services We Provide

We Provide a Full Spectrum of Functions as your Employer of Record (EOR)

• Act as the Employer of Your Employees

• Craft & Manage Employee Contracts

• Perform Onboarding & Offboarding

• Payroll Processing & Payment

• Collating and Processing Time Sheets

• Manage Benefits & Claims

• Leave Claims

• Medical Claims

• Maternity & Child Care Claims

• NS Men Make-up Pay Claims etc.

• Conduct and Submit Annual Tax Filing for Employees

 As well as any customised services for our client organisations

 

Manage your HR Processes more effectively with Citadel Search.

With over 18 years of experience, Citadel Search is equipped to deliver the solutions to streamline your HR processes.

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Sim Jie Yi

Feb 2025 – Aug 2025

Pursuing a Business Administration degree at National University of Singapore (NUS) 

My 6-month internship with Citadel Search has been a highly rewarding and formative experience. Under the supportive mentorship of Cindy, I was entrusted with responsibilities in both recruitment and digital marketing, contributing to projects across a range of industries, including pharmaceutical, finance, and engineering, and was involved in a successful role closure during my time.

On the digital marketing end, I shaped the firm’s social media strategy. This involved crafting LinkedIn content that delivered value to both employers and candidates, while also drawing on my creativity in posts to diversify the firm’s online presence.

In recruitment, the experience gave me a strong foundation for understanding the employer’s perspective, from recognising what makes a CV stand out to understanding how employers assess candidates during interviews. Sourcing candidates sharpened my problem-solving mindset and systematic approach, as I created comprehensive research maps and leveraged existing databases to enhance our sourcing speed, stamina and strategy. Furthermore, conducting candidate qualification interviews honed my interpersonal skills and deepened my understanding of how competency-based questions can be used to assess candidates.

In addition to strengthening my technical skills, this internship allowed me to contribute meaningfully to the firm through innovation. It has fostered a problem-solving mindset in me, encouraging me to go beyond simply completing tasks by actively seeking more efficient and sustainable approaches.

Citadel Search offers internships for Pre-University and University students that balance personal mentorship, hands-on learning and the autonomy to grow. The team is inspiring and supportive, and have equipped me with invaluable life skills that I will cherish for years to come. You are sure to learn a lot in your time here!

Zhu Bo Lin

March 2025 – June 2025

Pursuing Robotics at Nanyang Technological University (NTU) Singapore

Interning at Citadel Search has been an incredibly fulfilling and eye-opening experience. As someone with a strong interest in programming and problem-solving, I gained industry exposure and tackled real datasets to optimize workflows, applying both technical and analytical skills to practical use. 

Beyond picking up new programming languages, I learned best practices in software development, documentation, and workflow automation. Being entrusted with projects helped me grow more adaptable and resourceful and boosted my confidence as a developer.

Working in an agile team gave me a unique level of freedom and ownership over my work. I really appreciate how I could contribute directly and see the results of my efforts. This hands-on environment accelerated my learning and made each project feel very meaningful.

I am extremely thankful to Cindy and Raymond for providing this opportunity and creating a safe and supportive environment for me to experiment, ask questions and voice my opinions. As an intern, I felt valued and supported under their care.

Thinking back to the simulation test during my interview, I’m proud of how far I’ve come since my first day, especially in the way I think analytically and tackle problems with a clearer approach. The skills and experience I gained here have given me a solid foundation as I take my next steps into robotics. For anyone looking to learn, contribute, and be part of a supportive team, Citadel Search is the place to be!