HR Site Admin & Operations Assistant

Citadel Search

We are looking for an Operations/Admin Assistant to take charge of the day-to-day operations and upkeep of both worker dormitories and rented accommodations for expatriates. This position involves ensuring that all living spaces meet regulatory standards, remain safe and clean, and that housing arrangements are well-organized and efficiently managed.

Job Responsibilities:

  • HR Site Administration (70%)
    • Oversee payroll processes, including O/T and allowances calculations
    • Handle worker relations and record management
    • Handle site administrative tasks such as facility breakdowns, insurance claims, and incident reporting.
    • Manage onboarding arrangements and desk assignment for Site Management Team
  • Accommodation Management (30%)
    • Responsible for managing dormitory housing and coordinating condominium accommodations for expatriates.
    • Oversee room assignments, resident check-ins and check-outs, and dorm occupancy levels.
    • Inspect on-site dormitory regularly to ensure adherence to property guidelines and MOM, NEA, and SCDF compliance requirements.
    • Handle all worker dormitory issues, wellbeing and emergency situations.
    • Manage rental agreements for company-leased condos, including handling lease extensions, terminations, and utility account setup.
    • Maintain a current register of all condo occupants and scout for new rental properties when needed.
    • Serve as liaison between the company and landlords or agents to resolve tenancy matters including air-conditioning, plumbing, and electrical works with third party contractors.
    • Provide new expatriate tenants with briefings on property guidelines and rules upon move-in.

 

Job Requirements:

  • GCE ‘O’ Level, NITEC, or Diploma in real estate, building facilities, or a related discipline.
  • 2 to 4 years of relevant experience in accommodation supervision (dormitories or residential management) or worked in site administration at construction projects.
  • Good understanding of local regulations related to tenancy and housing compliance.
  • Effective in managing residents from various cultural backgrounds, including foreign workers and expats.
  • Competent in Microsoft Office tools, especially for documentation and reporting purposes.

To apply for this job email your details to recruit@citadelsearch.com.sg.

Scroll to top

Sim Jie Yi

Feb 2025 – Aug 2025

Pursuing a Business Administration degree at National University of Singapore (NUS) 

My 6-month internship with Citadel Search has been a highly rewarding and formative experience. Under the supportive mentorship of Cindy, I was entrusted with responsibilities in both recruitment and digital marketing, contributing to projects across a range of industries, including pharmaceutical, finance, and engineering, and was involved in a successful role closure during my time.

On the digital marketing end, I shaped the firm’s social media strategy. This involved crafting LinkedIn content that delivered value to both employers and candidates, while also drawing on my creativity in posts to diversify the firm’s online presence.

In recruitment, the experience gave me a strong foundation for understanding the employer’s perspective, from recognising what makes a CV stand out to understanding how employers assess candidates during interviews. Sourcing candidates sharpened my problem-solving mindset and systematic approach, as I created comprehensive research maps and leveraged existing databases to enhance our sourcing speed, stamina and strategy. Furthermore, conducting candidate qualification interviews honed my interpersonal skills and deepened my understanding of how competency-based questions can be used to assess candidates.

In addition to strengthening my technical skills, this internship allowed me to contribute meaningfully to the firm through innovation. It has fostered a problem-solving mindset in me, encouraging me to go beyond simply completing tasks by actively seeking more efficient and sustainable approaches.

Citadel Search offers internships for Pre-University and University students that balance personal mentorship, hands-on learning and the autonomy to grow. The team is inspiring and supportive, and have equipped me with invaluable life skills that I will cherish for years to come. You are sure to learn a lot in your time here!

Zhu Bo Lin

March 2025 – June 2025

Pursuing Robotics at Nanyang Technological University (NTU) Singapore

Interning at Citadel Search has been an incredibly fulfilling and eye-opening experience. As someone with a strong interest in programming and problem-solving, I gained industry exposure and tackled real datasets to optimize workflows, applying both technical and analytical skills to practical use. 

Beyond picking up new programming languages, I learned best practices in software development, documentation, and workflow automation. Being entrusted with projects helped me grow more adaptable and resourceful and boosted my confidence as a developer.

Working in an agile team gave me a unique level of freedom and ownership over my work. I really appreciate how I could contribute directly and see the results of my efforts. This hands-on environment accelerated my learning and made each project feel very meaningful.

I am extremely thankful to Cindy and Raymond for providing this opportunity and creating a safe and supportive environment for me to experiment, ask questions and voice my opinions. As an intern, I felt valued and supported under their care.

Thinking back to the simulation test during my interview, I’m proud of how far I’ve come since my first day, especially in the way I think analytically and tackle problems with a clearer approach. The skills and experience I gained here have given me a solid foundation as I take my next steps into robotics. For anyone looking to learn, contribute, and be part of a supportive team, Citadel Search is the place to be!